Model Railroad Decals and Stickers - Contact Microscale Industries

Contacting Microscale

Microscale gladly accepts comments and suggestions on how to improve our products. If you have an idea on a new decal set, or how to improve an old set, let us hear from you!. If you would like to see us make a new decal sheet and would like to help, we will need photographs, drawings, logos, color chips, etc. of whatever roadname your interested in.

The kind of material that we are looking for:

Clear, sharp photographs showing the subject from all sides (if possible). Straight-on shots are preferred.

Color paint chips or very accurate color photos. If you have a Pantone Color chart; provide the color value.

Close-up detail shots of any lettering and / or logos.

If you can, ruler measurements of any lettering or logos. Length, width, and height are needed if you can get them.

Any drawings of the prototype in question. Large format Blueprints are acceptable as well.

NOTE: Microscale does not endorse you breaking the law in order to obtain data for us. Do not trespass on private property or violate laws just so you can get that one perfect shot. If we find out that you violated the law, we will not use any material that you provide.

If you send us material, be sure to protect them from damage during shipping. We are not responsible for material lost or damaged during shipping. Also, make sure you provide a return address marked clearly on the envelope. If you want your materials returned to you, please be sure to enclose a note saying that you would like all material returned to you when we are finished. If we accept your material to be used in an upcoming project, you will receive credit as a contributor on the data sheet, bragging rights to your friends, and a decal gift from Microscale.

Shipping Address

Please send all material and inquiries to the following address:

Microscale Industries
18435 Bandilier Cir
Fountain Valley, CA 92708

Send your inquiries to either

Steven Dunham - Manager

Calling us via Phone

Our phone numbers are:

(800)722-5306 (Orders only)
(714) 593-1422 (Main Number / General Information)
(714) 593-1432 (fax)

Microscale is open from 9:00am to 5:00pm Monday - Friday Pacific Standard time. Sorry, we cannot answer long, difficult questions over the phone since we do not have the personnel to handle such calls. Please send us Snail-Mail or E-Mail if your subject is long and / or complex.

If you need to know whether we carry your favorite roadname or need to know the stock number, we suggest that you use the online catalog here on this website. The online catalog is is maintained by us and is updated with the latest information every month.

If you wish to purchase decals, we can sell them over the phone, but recommend that you attempt to get them from your local hobby shop first. We also sell the catalogs listed on this Website. If you order from us, you must pay shipping charges (price depends on size of order).

Contacting via E-Mail

Microscale checks its E-Mail boxes at least once per day. We attempt to answer you inquiries in a timely fashion. If you have suggestions, comments, or just want to say hello! please feel free to send us an E-Mail.

Our inquiry address is: info@microscale.com

Career Opportunities:

To inquire about job opportunities, please go to our: Human Resources page

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